Are your products safe for pets?

We (the Mint Team) have pets (dogs and cats) as well as small children, and we have used Mint products in our daily home cleaning for years without any adverse effects. 

Since some essential oils can be toxic to pets we don't recommend using our products directly on their skin or fur, in cat litter boxes or allow your pet to ingest the product.  

Essential oils are dangerous when diffused in the air for a long period with little to no ventilation in small rooms. 

It is important to always allow your pet to move away from the room if they are uncomfortable with the scent of any essential oil.  

Some breeds of working dogs have an increased sensitivity to all kinds of scents.

We do not claim they are officially "pet safe" because we are not veterinarians and cannot list this on our label for liability purposes.

 The actual amount of essential oils in one use of our products is minimal (less than 1%).

We always recommend speaking with your veterinarian if you have any concerns. 

Do your products disinfect?

Our products are formulated with essential oils that are known for their natural disinfecting properties and ability to fight germs. However, it's important to note that our products are not officially approved by the CDC or Health Canada as disinfectants. While they provide effective cleaning and germ-fighting benefits, they do not meet the regulatory standards required to be classified as disinfectants. For situations requiring certified disinfection, we recommend using a product that is specifically approved for that purpose.

Do you offer free shipping?

Yes, we offer free shipping in Canada and the USA on any order over $95. For orders under $95 we offer a flat rate shipping of $13.

Can your laundry detergent be used in an HE machine?

Yes, our laundry detergent is compatible with all washing machines including HE.

Are your products safe on marble and granite?

Yes, all of our products contain gentle plant based ingredients that are tough on grease and grime, yet safe enough for delicate surfaces such as marble, granite, quartz, and wood. Our All Purpose Cleaner is PH neutral for any surface that requires this.

Are your products safe to use around children?

Yes! Our products are safe to use around children, however we always recommend they are kept out of reach, since they should not be ingested.

Is your Laundry Detergent safe to use for sensitive skin types and baby's clothing?

Yes, our Laundry Detergent is an excellent choice for sensitive skin types and baby's clothing.

What is your refund policy?

Providing quality products and customer service is our top priority. Unfortunately we do not offer refunds, however if you have any questions about their uses, please contact us. If your product arrives damaged, we will be happy to replace.

Are your products septic safe?

Yes, our products are safe for septic tanks.

Can I use Mint in my Upholstery Cleaner?

For an upholstery cleaner (aka Bissell) you can use the following Mint Products.
In a tank of warm water add:
1 Tbsp Cleaning Scrub
or
1 Tbsp Floor Wash
or
1/2 cup Glass Cleaner
or
1/4 cup All Purpose.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at shipping@mintcleaningproducts.com